A:

A. Yes!  As anti-virus and other security programs continue to evolve they often use more generic signatures or heuristic-based detection to search for threats.  This sometimes causes false positives.  If a false positive is detected when scanning our software certain program files or DLLs might be removed or quarantined.  If you are running any sort of security program you might need to create an exception for our programs or DLLs if they are flagged in such a manner.  

 

Since there are so many different security programs, and because they vary greatly, we cannot explain how to create an exception for each product.  You will need to determine which security programs you are running and then you will need to find out how to create exceptions when needed.  We recommend that you do a search of the Internet similar to this: "how to create an exception with AVG Antivirus"  (of course, substitue the name of your security tool for "AVG Antivirus" in the search string).

 

Important - You may need to reinstall our software after defining your exceptions.  

A: No knowledge of the Strat-O-Matic board game is necessary in order to enjoy our computer game.  Of course if you do have previous experience in playing the board game you will have a head start, but everything that is needed to understand and enjoy the computer game is included with your purchase. 
A: You will need to be running Windows XP or higher, have a CD-ROM drive, an internet connection, and at least 60 megs of free hard-drive space.
A:

Our software is Window 7 and Window 7 64 bit compatible. However, please check the notes below that pertain to the Windows Vista operating system.

***IMPORTANT*** DO NOT INSTALL THE GAME TO THE “PROGRAM FILES” FOLDER IN VISTA OR WINDOWS 7!  Vista and Windows 7 do not allow you to write data to this folder (instead it uses a virtual folder when you try to write data there).  Besides being confusing, this causes problems with our game.

The game must be installed with a user sign-on that has administrator privileges.  This will allow the DLLs to be registered properly. 

Also, when installing you might see an “Unknown Publisher” warning message.  If so, you should click “Run” to proceed.

Vista™ no longer supports Winhelp, which our program uses.  You can download the Winhelp viewer for Vista™ at the following link: http://go.microsoft.com/fwlink/?LinkID=82148

 

Windows 7™ no longer supports Winhelp, which our program uses.  You can download the Winhelp viewer for Windows 7™ at the following link: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=258aa5ec-e3d9-4228-8844-008e02b32a2c

A: INTRODUCTION
The Strat-O-Matic computer basketball game is a based on the popular Strat-O-Matic board game.  The best parts of the board game (the individual ratings and the realistic manner in which they interact) have been retained and we’ve added some nice embellishments to the computer version.  We believe you will find that no other game on the market captures the feel of basketball the way that Strat-O-Matic does.

If, after playing this game, you have any comments or ideas for improving on it please drop us a line.  We are committed to improving all of games with your help.

GETTING STARTED
Strat-O-Matic Computer Basketball is a multifaceted game with many options and features.  If you are new to the world of Strat-O-Matic and just want to get started quickly you should follow these steps:

1. You will play the game better and enjoy it more if you understand the ratings system.  The ratings system is the same one that is used with the board-game cards.  Even if you don’t plan to use the cards, you will want to understand the ratings system employed by the game.

2. If you are playing a nonleague game, no stats will be saved.  When you play your first league game you will be able to view statistics.

3. You can accept the defaults for most of the items shown in the menus when you start a game.  

4. Don’t worry about messing things up!  You can always re-install the software.  Also each season can individually be restarted, which simply erases all statistics accumulated to date for that league.

TUTORIAL
Please refer to the Help File’s “Getting Started” section for a tutorial that will guide you through playing your first game.
A: After installing a program or add-on, the game will automatically prompt you for an authorization code the first time you try to use that game or add-on. When the screen request comes up, make sure you are online, then simply enter your code into the box and click the OK button to complete your activation.
A: Your File menu will have 2 choices, Remove Game Authorization or Remove Season Authorizations. When removing your codes, you should always remove your add-on authorizations first, then your game authorization last.

To Remove Season Authorizations, click the menu choice, type in the season year and click the remove button. Enter or your product code and click OK. Repeat this step for each add-on product that you have installed and need to remove.

To Remove Game Authorization, click the menu choice and enter your product code and click OK.
A: Our activation system allows you to actively install a product on only one computer at any time. You can remove and transfer your authorizations as often as you need to, but you can only have it active with one computer at a time.
A: Yes, you can use the Remove Authorization features on your game menu to remove or deactivate your codes. Once your codes have been removed, they are free to be reinstalled to a different computer.
A: If you do not have any internet access, you will have to use the Manual Transfer option. When you access a game or add-on for the first time, the program will request your authorization code. Enter the code in the box provided and click the button labeled Manual Transfer. On the Manual Transfer screen, make note of your User Code and the URL of the activation web page. Go to a computer with internet access, open the listed webpage URL and you will need to enter your product code and user code to submit. Once submitted, you will receive an activation code back. Write this code down and take it back to your Manual Transfer screen and enter it into the box there to complete your activation manually
A: If you do not have any internet access, you will have to use the Manual Transfer option. When you click on either the Remove Authorization menu option, enter the code in the box provided and click the button labeled Manual Transfer. On the Manual Transfer screen, make note of your Removal Code and the URL of the de-activation web page. Go to a computer with internet access, open the listed webpage URL and you will need to enter your product code and removal code to submit. Once submitted your authorization will be removed completely.

Note: Even though your game screen will note that the authorization has been removed successfully, the removal process will not be complete until your go to the deactivation webpage and complete the process.
A: If you are using the Manual Transfer registration procedure, your user, activation and removal codes are all temporary numbers. Do not save these codes for future use. Each time you install a product, new user, activation and removal codes will be generated. The only code that will never change is the actual product code from your registration card.

Note: Each product will have unique user codes. If you are installing multiple products (for example, a game plus season rosters) you must complete the Manual Transfer step for each product. Each product will have a unique user, activation or removal code.
A: Yes, some products may be activated by product code or by one of our older floppy product disks. If this option is available, you will see a button labeled “Diskette Transfer” on the Authorization window. If you have a disk product, click the Diskette Transfer button and the game will prompt you to insert your floppy disk.

Note: If your floppy disks no longer work, or you have a computer with no floppy drive, then here is our Disk Exchange Policy:  If you have an old 3.5” season diskette that fails you can exchange it for a Product Code card for a $2 replacement fee, per diskette.  Mail back the diskette(s) and enclose $2 per diskette. We will ship back to you the replacement Product Code card(s).

As of 12/31/2010 this program has closed and we are no longer accepting disk exchanges
A: Unfortunately the registration card is your record of the product code. Both the documentation and registration card itself explain that you should protect card. It is the only record of your registration.
 
If the registration card has been physically lost, a replacement registration code would need to be purchased. Please contact the company at 1-800-645-3455 to inquire about replacement product codes
A:

Should you receive this error message, you will need to have your product codes reset. Please contact SOM Support at techsupport@strat-o-matic.com with the subject “Reset Request” and request a product code reset.

A:

If you have lost an authorization due to hard drive failure and you are not able to play the game (or seasons) then you will need to contact Technical Support at techsupport@strat-o-matic.com with the subject “Reset Request” and request a product code reset.  They will help you get back up and running.

A: Invalid product code means that you are either entering a code for a different product than requested, or you have entered your code incorrectly. Verify which code the game screen is requesting. If you have the right code, you should verify the letters and numbers within the product code. All SOM product codes are 16 characters and have 7 letters and 9 numbers.
A: A firewall/security program is interfering with the transfer of the registration information. You should temporarily shut off the program to complete the registration process. If you are unable to turn off your firewall/security software you will need to use the Manual Transfer registration process to work around this issue
A: Should you receive an Authorization Corrupted message you will need to have your product codes reset. Please contact SOM Support at techsupport@strat-o-matic.com with the subject “Reset Request” and request a product code reset.
A: To install additional season rosters, insert your game CD-ROM and run the main installation program. On the main install screen where you can install the game, you will also find a series of buttons and checkboxes which will allow you to select any add-on season rosters for installation.
A: Make sure that you have the View Card Images turned on. Go to Options menu under the game screen to select this option under League.
A: You can create a postseason league by using the League menu and Create New League feature. Once you have created a new postseason league, you can copy your playoff teams from your regular league into it by using the drag-and-drop functionality of your mouse. The main program screen uses the drag-and-drop functionality of your mouse. To copy a player or team from one league to another, select the player or team with your mouse, hold the button down and drag to the league you wish to copy them to on your league list.
A: Click on and highlight your league and go to the League menu and select Schedule Maintenance. The lower right corner of the screen should have a button labeled “Generate.” Click this button and fill in the schedule parameters.
A: The main program screen uses the drag-and-drop functionality of your mouse. To copy a player or team from one league to another, select the player or team with your mouse, hold the button down and drag to the league you wish to copy them to on your league list.
A: The main program screen uses the drag-and-drop functionality of your mouse. To trade a player from one team to another, select the player with your mouse, hold the button down and drag to the team you wish to trade them to on your team list.
A: The main program screen uses the drag-and-drop functionality of your mouse. To release a player or select the player with your mouse, hold the button down and drag to the Free Agents at the top of your team list.
A: You can use the Update Player function from the Player menu to edit a player’s name or positions. You cannot edit or create a player’s ratings or card.
A: If you have saved your box scores after a game, they can be viewed later on by clicking on File, then View Print Files.
A: 1. Create a League.  This can be done with either the Create a League function or with the Duplicate League function.  You should use Create a League if you want all the teams in the draft league to use the same standardized team defensive card.  You should use Duplicate League if each team is going to have a real-life team’s defensive card.  If you use Duplicate League, then skip steps 2 through 5 since all the players and teams will be in the league already.

2. Use the “Create Team” function to copy the team from the “D” league into your new league.  You will need to provide a team name and other information about the new team you are creating with the copy function. 

3. Drag and drop players from the original league into your draft league.  This will place them in the free agency pool.  You can drag them from there onto any team you desire.

4. Repeat steps 2 and 3 for each team you wish to add to your draft league.

5. Generate computer managers for each team in your league.
A: The ability to host a game in Netplay is dependent on two items: giving your opponent the correct IP address to connect to and having your host computer free of any firewall/security measures that might block your opponent from connecting to you.  In addition, if you use a wireless router you will need to setup our port forwarding properly.

To confirm your IP address, you should go to a website like http://www.whatismyip.com

There are three possible firewall/security measures that you might need to disable or configure to properly host a Netplay game:
  1. Windows Firewall. If you have XP or Vista, there is a Windows Firewall available that needs to be turned off. To turn off your Windows Firewall go to the Control Panel, Network and Internet and you should find an option to access the Windows Firewall there.
  2. 3rd Party Software Firewalls. Any software firewalls like Norton Security, McAfee Security, and Zone Alarm, etc. need to be disabled or turned off. Open your respective software and follow directions for disabling or exiting that software.
  3. Hardware Firewalls. Any Wired/Wireless router and some combination modem/routers will have hardware firewalls built into them. These cannot be disabled or shut off. You will need to contact the manufacturer of your hardware and inquire about Port Forwarding. You need to Port Forward port # 6501 to allow the Netplay connection to pass through your hardware firewall security.
Wireless Routers can cause difficulty in playing all PC-based internet games.  That is because when a message is sent to your game from your opponent’s machine it gets delivered to the wireless router, which then needs to forward it on to your PC.  The mechanism to do this is called “port forwarding.”  Every router has its own instructions for defining port forwarding, so the particular method of doing this for any given router is beyond the scope of the technical support that we offer.  However, there are good resources available on the internet that will help guide you through the process of setting up port forwarding for you router.  We recommend that visit http://portforward.com to determine the steps to setup your wireless router for Netplay.
A: Player pictures can easily be assigned for each player.  These pictures can appear during  the game (see League Options), and will also appear in the player's notebook.

To assign a player picture you simply need to place his picture in the appropriate folder:

Put the pictures in Players folder (located inside the game folder).

The file name should have an underscore between the first and last name.  For example, a  picture for Channing Frye could have the name: "Channing_Frye.jpg"

For best results the player image should be 90 wide by 140 high or 140 wide by 220 high.  The file format and extension name must be .jpg. 

You may want to have different pictures for players by year.  For example, you can create a folder called "2004" which would contain player pictures for the 2004-05 season.  If the program finds a matching picture in the 2004 folder for a player (who's actual season was 2004-05) then it will use that picture.  Otherwise it will search the main Players folder for a matching picture.  If no picture is found for the player then the "default.jpg" image will be shown for him.

The program will replace all periods with underscores before creating the file name to be searched for.  As an example, "T.R. Dunn" becomes "T_R_ Dunn".  Then all spaces are converted to underscores to make "T_R__Dunn" (notice there are two undercores before the D). Then the ".jpg" file extension is appended to determine the final name to be searched.  In this case it would be "T_R__Dunn.jpg".  As another example, for "Linton Johnson III" the program will look for "Linton_Johnson_III.jpg".

Note: Due to licensing restrictions pictures are not included.
A: If you need to transfer to a new computer you should follow these steps:
  1. Open your game, click on and highlight your league and select the Backup League option from the League menu. Repeat this step for each league that you need to backup and transfer
  2. Copy your .BBK backup files (they will be located in the games SOMBKW folder) to a cd or flash drive
  3. Go to the File menu and select Remove Season Authorization to remove any add-on products codes that you have previously installed
  4. Go to the File menu and select Remove Game Authorization to remove your game product code.
Once you have done the above steps you can install the game cd to your new computer, activate your game and then restore your backup files by selecting the Restore League option from the League menu.
A: It is easier in this situation to just move the new game and do a normal upgrade. Backup your new league, remove your authorizations for the newer version of the game and then install your new game like a normal upgrade install over the older version. It is easier to move one new item instead of all your older ones.