08/07/2009

Tech Support Contact

 

Pay Per Call phone support is available for $1.99 per minute

from 9AM-12PM EST Monday through Friday.

Pleae Call 888-613-6198

 

Virtually all tech support issues can be solved via e-mail so we

recommend e-mailing or using the webform below to contact

Tech Support. E-mails will be responded to within 1-2 business days.

For questions regarding our computer software send
an email to techsupport@strat-o-matic.com. Please include your game and version number, details of the problem and any error messages that you might have encountered.

 
Alternatively, you can use our webform below to submit your question:

 

Topic: - None -BaseballFootballCollege FootballHockeyBasketball

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Phone Numbers:
1-800-645-3455
1-516-671-6566

Fax Number:

1-516-671-6276

Business Hours:
Monday 8:30AM to 4:30PM

Tuesday 8:30AM to 4:30PM

Wednesday 10:30AM to 4:30PM

Thursday 8:30AM to 4:30PM

Friday 8:30AM to 4:30PM

Saturday CLOSED

Sunday CLOSED

All times are Eastern Standard Time

We are closed on the following holidays during 2011: January 3rd and 17th, February 21st, May 30th, July 4th, September 5th, October 10th, November 24th, December 26th, December 30th and January 2nd (2012)

Address:
42 Railroad Plaza
Glen Head, NY 11545

Email addresses:

For sales questions, order and shipping information please contact
customer service
customerservice@strat-o-matic.com

For marketing questions and/or other corporate issues:
corporate
corporateinfo@strat-o-matic.com

Any Media inquiries may be sent to Drotman Communications

at doug@drotmanpr.com

PLEASE NOTE: Our old email address som1@ix.netcom.com is no longer monitored and you will not receive a reply if you send an email to that address.