Contact Us


Phone Numbers:
1-800-645-3455
1-516-671-6566

 

Fax Number:

1-516-671-6276

Business Hours:
Monday 8:30AM to 4:30PM

Tuesday 10:30AM to 4:30PM

Wednesday 8:30AM to 4:30PM

Thursday 8:30AM to 4:30PM

Friday 8:30AM to 4:30PM

Saturday CLOSED

Sunday CLOSED

 

Phone Hours: 
Sales/customer service representatives are available from 12:30 PM to 4:30 PM Monday-Friday. ‚Äč
 
Please note that during baseball pre-orders and launch season (January-March), phone hours will match business hours. 
 

All times are Eastern. 

 

We are closed on the following holidays during 2017: January 2nd, January 3rd, January 16th, February 20th, May 29th, July 4th, September 4th, October 9th, November 23rd, December 25th, January 1st and 2nd (2018).

 
Mailing Address:
42 Railroad Plaza
Glen Head, NY 11545
 
Email Addresses:

For technical questions and/or problems with the Windows game, please contact:
techsupport@strat-o-matic.com
 
*Technical inquiries that are sent to email accounts other than techsupport@strat-o-matic.com will result in a delayed response.  
 
For sales questions, order and shipping information, please contact:
customerservice@strat-o-matic.com

For marketing questions, media inquiries and/or corporate-related issues, please contact:
corporateinfo@strat-o-matic.com

 

PLEASE NOTE: Our old email address som1@ix.netcom.com is no longer monitored and you will not receive a reply if you send an email to that address.