Phone Numbers:
1-800-645-3455
1-516-671-6566
1-516-671-6566
Fax Number:
1-516-671-6276
Business Hours:
- Monday
8:30AM to 4:30PM - Tuesday
8:30AM to 4:30PM - Wednesday
10:30AM to 4:30PM - Thursday
8:30AM to 4:30PM - Friday
8:30AM to 4:30PM - Saturday & Sunday
CLOSED - All times are Eastern.
Phone Hours:
Sales/customer service
representatives are
available from
12:00 PM to 4:00 PM
Monday-Friday.
- All times are Eastern.
Please note that during
baseball pre-orders and
release season
(January-March),
phone hours will match
business hours.
Holiday Closings:
We are closed on the
following holidays during 2019:
- January 1st,
- January 21st,
- February 18th,
- May 27th,
- July 4th,
- September 2nd,
- October 14th,
- November 28th,
- December 25th,
- January 1st (2020)
- January 2nd (2020)
Mailing Address:
42 Railroad Plaza
Glen Head, NY 11545
Glen Head, NY 11545
Email Addresses:
- For technical questions and/or problems with the Windows game, please contact:
techsupport@strat-o-matic.com - *Technical inquiries that are sent to email accounts other than techsupport@strat-o-matic.com will result in a delayed response.
- For sales questions, order and shipping information, please contact:
customerservice@strat-o-matic.com - For marketing questions, media inquiries and/or corporate-related issues, please contact:
corporateinfo@strat-o-matic.com
PLEASE NOTE: Our old email address som1@ix.netcom.com is no longer monitored and you will not receive a reply if you send an email to that address.
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