Contact

Phone Numbers:

1-800-645-3455
1-516-671-6566

Fax Number:

1-516-671-6276

Business Hours:

Monday
8:30AM to 4:30PM
Tuesday
8:30AM to 4:30PM
Wednesday
10:30AM to 4:30PM
Thursday
8:30AM to 4:30PM
Friday
8:30AM to 4:30PM
Saturday & Sunday
CLOSED
All times are Eastern.

Phone Hours:

Sales/customer service
representatives are
available from
12:00 PM to 4:00 PM
Monday-Friday.

All times are Eastern.

Please note that during
baseball pre-orders and
release season
(January-March),
phone hours will match
business hours.

Holiday Closings:

We are closed on the
following holidays during 2020:

January 1st,
January 2nd,
January 20th,
February 17th,
May 25th,
September 7th,
October 12th,
November 26th,
December 25th,
January 1st (2021)
January 4th (2021)

Mailing Address:

42 Railroad Plaza
Glen Head, NY 11545

Email Addresses:

For questions related to our 2020 season baseball simulation, please contact:
2020season@strat-o-matic.com
For technical questions and/or problems with the Windows game, please contact:
techsupport@strat-o-matic.com
*Technical inquiries that are sent to email accounts other than techsupport@strat-o-matic.com will result in a delayed response.
For sales questions, order and shipping information, please contact:
customerservice@strat-o-matic.com
For all Baseball and Football 365 questions, please contact:
365support@strat-o-matic.com
For marketing questions, media inquiries and/or corporate-related issues, please contact:
corporateinfo@strat-o-matic.com

PLEASE NOTE: Our old email address som1@ix.netcom.com is no longer monitored and you will not receive a reply if you send an email to that address.